Contact Us

Whether you are just starting with a new e-store or want to improve your existing e-commerce, we are ready to guide you through every step of the process.
- Don’t hesitate to reach out, we are here to help and are known for our excellent support and knowledgeable staff.

Questions about our products and services? If you have any questions, comments, or suggestions, you can contact us through our form below, by phone or WhatsApp:
+46 (0) 31-15 45 00
WhatsApp

HELP and SUPPORT: If you are already a customer and need help, visit our Customer Portal first.
(Also see the "Go to customer support" link from the admin page of your store).
The answer may already be there, and if it is not, you can also create a support ticket. We respond quickly!

Online status: You can see our real-time status here.
If you think your Talex webshop is down, first check our status page. If a service is marked as down, there is no need to email or call us to inform us. We are already aware of the issue. Wait at least 10-15 minutes and then check our status page again for current information.

Questions about our products and services?

If you have any questions, comments, or suggestions, you can contact us through our form below, by phone or WhatsApp:
+46 (0) 31-15 45 00
WhatsApp

HELP and SUPPORT:

If you are already a customer and need help, visit our Customer Portal first.
(Also see the "Go to customer support" link from the admin page of your store).
The answer may already be there, and if it is not, you can also create a support ticket. We respond quickly!

Online status:

You can see our real-time status here.
If you think your Talex webshop is down, first check our status page. If a service is marked as down, there is no need to email or call us to inform us. We are already aware of the issue. Wait at least 10-15 minutes and then check our status page again for current information.