Ai-driven customer service via chat – 24/7

Product description

Talex ai-driven customer service via chat – 24/7

Smarter support. Always available.

Give your customers instant answers – day or night – with a powerful AI-powered Talex chatbot tailored to your business. Our solution ensures your visitors get the help they need immediately, without waiting in line or depending on human availability.

✅ 24/7 availability

Never miss a lead or support request again – your AI assistant works around the clock.

✅ Trained on your business

We customize the chatbot using your own content, FAQs, product information, and tone of voice – for accurate and on-brand responses.

✅ Handles common questions instantly

Order status, delivery times, return policies, product advice – let AI take care of the repetitive questions so your team can focus on more complex tasks.

✅ Seamless handover to human

Need human help? The chatbot can escalate to your support team smoothly when needed.

✅ Presentation & real-time questions
With our presentation agent (extra), the AI can deliver a tailored presentation to the customer and then seamlessly answer any follow-up questions in real time.

✅ Works in multiple languages

Reach customers across markets with support for multilingual chat.