Klarna Checkout becomes Kustom – what does it mean for you as a Talex customer?
Previously known as Klarna Shipping Service (KSS)
Give your customers full control over delivery – directly at checkout. With Klarna Shipping Assistant, you can offer selectable shipping options, delivery dates, and pickup points in real time – regardless of carrier.
🔹 Increase conversions – when customers see exact delivery options at checkout, friction is reduced
🔹 Reduce support requests – clear information about shipping and delivery lowers questions
🔹 Full flexibility – support for multiple carriers, zones, costs, and delivery options
🔹 Easy to get started – Klarna Shipping Assistant is activated directly through your Talex store
The service is fully integrated with Kustom / Klarna Checkout (KCO) and works seamlessly with the Talex platform.
Want to offer a top-class delivery experience? Then this is the right choice.
Included in the fee:
✅ Activation of Klarna Shipping Assistant in your Talex store
✅ Connection to Klarna/Kustom Checkout (if not already connected)
✅ 2 hours of support to help you configure shipping options in the Klarna Merchant/Kustom Portal (required for the shipping options to appear at checkout)
Need help choosing the right shipping strategy? Advisory services can be offered at an additional cost in the form of extra service hours.
What Klarna Shipping Assistant offers your customers:
🚚 Real-time delivery options – directly in the checkout
🕒 Convenient choice of delivery time
📦 Support for 70+ shipping providers you know and trust
🌿 Highlight special options such as eco-friendly shipping and express
📍 Choose pickup location – with map, opening hours, and precise location
🔔 Automatic tracking and delivery notifications
🏠 Customizable add-ons: door codes, evening delivery, home delivery, etc.